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Terms & Conditions

Last Updated: June 2026

Welcome to To Your Health. By accessing or using our website, purchasing products, booking consultations, or using any of our services, you agree to be bound by these Terms & Conditions.

Please read them carefully before using our website.

1. Introduction

These Terms & Conditions govern your use of the To Your Health website and all products and services offered through it.

By accessing this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Company Information

To Your Health

📍 Kenilworth Centre, 01 Doncaster Road, Claremont, Cape Town, 7708

📞 021 671 2470

📧 info@toyourhealth.co.za

3. Products and Information

We strive to ensure that all product descriptions, images, pricing, and information displayed on our website are accurate and up to date.

However:

  • Product packaging may differ from images displayed online.

  • Product availability may change without notice.

  • We reserve the right to correct any errors, inaccuracies, or omissions at any time.

4. Wellness Information Disclaimer

The information provided on this website is intended for general educational and informational purposes only.

Products sold by To Your Health are not intended to diagnose, treat, cure, or prevent any disease.

The information provided on our website, blogs, consultations, or marketing materials should not be considered medical advice.

Customers should consult a qualified healthcare professional before using supplements, natural remedies, or wellness products, especially if they:

  • Are pregnant or breastfeeding

  • Have a medical condition

  • Are taking prescription medication

  • Have known allergies

5. Consultations

Consultations provided by To Your Health are intended to offer wellness guidance and product recommendations.

Consultations do not constitute:

  • Medical diagnosis

  • Medical treatment

  • Medical prescriptions

  • Professional healthcare services

Customers remain responsible for seeking appropriate medical advice where necessary.

6. Orders and Payments

Orders are subject to product availability and payment confirmation.

We reserve the right to:

  • Refuse or cancel orders

  • Limit quantities purchased

  • Suspend transactions suspected of fraud

Accepted payment methods are displayed during checkout.

All prices are displayed in South African Rand (ZAR) unless otherwise stated.

7. Pricing

While we make every effort to ensure pricing accuracy, pricing errors may occasionally occur.

Should a pricing error be identified:

  • We may cancel the affected order.

  • Customers will be informed as soon as possible.

  • Any payments received will be refunded where applicable.

8. Shipping and Delivery

Delivery timeframes provided are estimates and may vary due to circumstances beyond our control.

To Your Health is not responsible for delays caused by:

  • Courier companies

  • Weather conditions

  • Public holidays

  • Force majeure events

  • Incorrect customer information

Further details are available on our Delivery Information page.

9. Returns and Refunds

Returns and refunds are governed by our Returns & Refund Policy.

Certain products may not be eligible for return due to hygiene, safety, or health regulations.

Customers are encouraged to review our Returns Policy before making a purchase.

10. User Accounts

If you create an account on our website, you are responsible for:

  • Maintaining the confidentiality of your login details

  • Restricting access to your account

  • Ensuring information provided is accurate and up to date

To Your Health reserves the right to suspend or terminate accounts suspected of misuse.

11. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Graphics

  • Images

  • Product descriptions

  • Website design

  • Text content

is the property of To Your Health or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

12. Limitation of Liability

To the maximum extent permitted by law, To Your Health shall not be liable for:

  • Indirect losses

  • Consequential damages

  • Loss of profits

  • Loss of data

  • Personal injury arising from misuse of products

Customers use products purchased from To Your Health at their own discretion and responsibility.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

We are committed to protecting your personal information and processing it in accordance with applicable privacy legislation.

14. Third-Party Links

Our website may contain links to third-party websites.

To Your Health is not responsible for:

  • Third-party content

  • Privacy practices

  • Products or services offered by external websites

Accessing third-party websites is done at your own risk.

15. Amendments

We reserve the right to amend these Terms & Conditions at any time without prior notice.

Updated versions will be published on this page and become effective immediately upon publication.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

Any disputes arising from the use of this website shall be subject to the jurisdiction of South African courts.

17. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

To Your Health

📍 Kenilworth Centre, 01 Doncaster Road, Claremont, Cape Town, 7708

📞 021 671 2470

📧 info@toyourhealth.co.za

Thank you for choosing To Your Health. We appreciate the opportunity to support your wellness journey.